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Shipping Policy​

At Merotech

we aim to provide you with a seamless shopping experience, including prompt and reliable delivery of your orders. This Shipping Policy outlines our shipping procedures, delivery options, and other relevant information to ensure transparency and clarity.

Estimated Delivery Time

At Merotech, we strive to ensure your order reaches you as quickly as possible. The total delivery time is comprised of two components: (A) Processing Time and (B) Shipping Time.

When calculating the total delivery time, please take both processing time and shipping time into consideration.

(A) Processing Time

Processing time is the duration it takes to get your order ready to leave our warehouses. This includes several key steps:

- Preparing your items: Carefully selecting and organizing the products you ordered.

- Performing quality checks: Ensuring each item meets our high standards of quality.

- Packing for shipment: Securely packaging your items to protect them during transit.

The processing time for your order will be displayed on the product detail page after you have chosen the size, color, and other relevant options. Typically, processing takes between 1-3 business days.

(B) Shipping Time

Shipping time is the period it takes for your order to reach your destination address after it has been dispatched. Shipping time varies based on the shipping method you select at checkout. Please note that shipping times are quoted in business days, so weekends and holidays are not included in these estimates.

- Standard Shipping: Estimated delivery time is 5-9 business days.

Please be aware that the estimated delivery date combines both processing time and shipping time. For example, if you choose Standard Shipping, and the processing time is 2 business days, your total delivery time will be 7-11 business days.

We appreciate your understanding and patience. If you have any questions regarding your order, please feel free to contact our customer service team. We're here to help!

Thank you for choosing Merotech. 

Shipping Methods

Unfortunately, we currently only ship our products within the United States with delivery typically occurring within 5-9 business days from the date of shipment. However, we're looking forward to expanding our shipping capabilities to serve customers worldwide in the future.

Shipping Rates

Shipping rates are calculated based on various factors, including the shipping method selected, the destination address, and the weight and dimensions of the package. You can view the applicable shipping rates for your order during the checkout process before completing your purchase.​​

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and track its progress until it reaches its destination.​​

Delivery Issues

While we strive to ensure smooth and timely delivery of all orders, unforeseen circumstances such as inclement weather, transportation delays, or logistical issues may occasionally impact delivery times. If you encounter any issues with your delivery, please don't hesitate to contact our customer support team for assistance.​​

Shipping Restrictions

Please note that certain products may be subject to shipping restrictions or limitations based on factors such as size, weight, or destination regulations. We encourage you to review product-specific shipping information provided on the product page before placing your order. ​​

Contact Us

If you have any questions or concerns regarding our Shipping Policy or any aspect of your order, please feel free to reach out to our customer support team at merotecho@gmail.com. We're here to help!

Thank you for choosing Merotech for your lighting and home automation needs. We appreciate your business and look forward to serving you.